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Certificate Program
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Professional Veterinary Team Member Certificate Program


Designed For ALL Veterinary Staff!


All About Program Dates & Location Mission, Vision & Values
Online Registration Participating Practices Testimonials



This innovative program is the first of its kind in the state to provide all veterinary staff with professional training to enhance the client and patient experience.

Your veterinary team members will benefit from attending this innovative and engaging program in professional training, enhancing job satisfaction, client services, and patient experience.


Your VHCTAz leaders spoke and we listened! VHCTAz managers, technicians and leaders aided in creating a Certificate Program in Professionalism.


Designed to include sessions for Managers, Managers + Team Members & Virtual Learning.


Managers Sessions

4 Hours of In-person Instruction

Managing & Leading your Veterinary Team

Team Volley in Accountability & Feedback

Decreasing Team Turnover-

Hiring for the Long Haul

Foundational Team Training-

Reaching their Highest Potential


Managers & Team Members Sessions

4 Hours of In-person Instruction


Own it!

Veterinary Practice’s Greatest Asset-

Its Team!


The Key to ALL Success

Staying Power-

Tips for Overcoming Daily Challenges


Managers & Team Members Webcast Sessions

4 Hours of Online Instruction

Craft your Personal Vision, Values & Mission

Extraordinary Client Experience

Veterinary Team Accountability-

Look in the Mirror

Tough Conversations Build Stronger Teams-

Lessons Learned in Conflict


Managers can earn up to 16 CE hours upon completion of all Certificate Program sessions and assignments. Team Members can earn up to 10 CE hours upon completion of all Certificate Program sessions and assignments.


Manager and Team Member participants will have approximately 1 month to complete each Webcast Session. Webcast Sessions are on demand so you can make them fit your schedule. One Webcast Session is made available per month.



"2016 Best in the Business"



by Veterinary Medical Association Executives!

CVPM qualified for 12 CE hours!



Founding Sponsors

 AZPetVet - A Family of Animal Hospitals

BARC - Baseline Animal Rehabilitation Center

Jurox Animal Health

K9-Games Dog Training

Veterinary Health Care Team of Arizona


Executive Sponsors

AZPetVet - A Family of Animal Hospitals

Gentle Journey In-Home Pet Euthanasia & Hospice Care
VCA Animal Referral and Emergency Center of Arizona
VCA McCormick Ranch Animal Hospital and Emergency Center
Veterinary Neurological Center



 For more information contact or 602-242-7936.